Zoosk desired an abundant and you will functional help table application that could be adopted easily. Zendesk Service offered the perfect mix of fuel and you may convenience.

Zoosk is the planet’s prominent personal relationship people, that have entered 50 lovingwomen.org web sitelerini ziyaret edin mil men and women off 60 places due to the fact its founding into the 2007.

Pages can access Zoosk’s internet dating sense throughout the company’s webpages, social network applications, cellular services, and you will downloadable desktop computer software. This service membership will come in more than 20 dialects.

Zoosk tends to make matchmaking fun and simple, and the organization desires the help sense to-be a similar means. Whenever people features questions about charging, subscriptions, otherwise web site has, the organization is designed to behave immediately which have friendly, perfect support. However, until recently, Zoosk used unlock provider ticketing and current email address possibilities

“We had been a normal startup, playing with hacked-to one another 100 % free products to support our very own consumers,” said Eric Hallquist, Senior Manager out-of User Businesses. “Even as we increased during the grace and you may complexity, i called for deeper insight into customers demands in order that we can most readily useful focus on our very own service factors.”

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